FulcrumGallery.com Privacy Policy

Thank you for visiting FulcrumGallery.com. Beyond offering a wide selection of fine art and custom framing, we are committed to safeguarding your privacy and handling your data responsibly.

• We are committed to protecting our customers’ personal information.
• We use personal information only to process orders and deliver a personalized, rewarding customer experience.
• We apply industry-standard security technologies and practices to protect all personal information.
• We do not sell, rent, or share your personal information for monetary or cross-context behavioral advertising purposes.
• By using our site, you agree to the terms of this Privacy Policy.

Privacy Policy for Orders

To process your order, we collect contact information (name, email, shipping address) and payment details (credit card number and expiration date). We use this information to bill, confirm, and ship your order and to contact you if an issue arises. All purchases and credit card transactions sent through FulcrumGallery.com are private and secure.

How We Use Your Personal Information

We use personal information to fulfill orders, improve our products and services, and enhance your shopping experience. We may also contact you for customer satisfaction surveys, account communications, and relevant promotions.

We share personal information only with trusted service providers that perform functions on our behalf such as package delivery, payment processing, customer service, and order fulfillment. These providers receive only the information necessary to perform their services and must uphold our privacy standards.

These companies may access limited information solely to complete assigned tasks and may not disclose it for other purposes.

We Do Not Sell, Rent or License Any of Our Customers’ Personal Information

We may share aggregated, de-identified site usage statistics with marketing partners and affiliates for analytics. This information does not identify individual users.

Security

The security of your personal information is critical to us. When you enter sensitive data (such as a credit card number) on our order forms, we encrypt it using Secure Socket Layer (SSL/TLS) technology. We follow accepted industry standards to protect information during transmission and after receipt. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you have questions about security on our site, please contact us using the information below.

Opting Out of Newsletters, Special Offers and Product Updates

From time to time, we may send newsletters or information about special offers, promotions, or product updates. If you no longer wish to receive these communications, you may opt out by following the unsubscribe instructions in each email or SMS/text message, by contacting customer service at 1-877-233-7893, or by writing to us at the address below.

Cookies and Web Beacons

A cookie is a small text file stored on your computer for record-keeping. We use cookies to collect anonymous information about how you use this site such as pages viewed and visit frequency to improve functionality and user experience. These cookies are not tied to your personal information. You can control cookies through your browser settings.

"Web beacons" (clear GIFs) are tiny graphics embedded on web pages to help us understand content effectiveness. Unlike cookies, which reside on your device, web beacons are part of the page code. We do not link information gathered by web beacons to personally identifiable information.

Links to Other Sites

Our site may contain links to third-party websites not owned or controlled by us. We are not responsible for the privacy practices of those sites. This Privacy Policy applies only to information collected by our site. Please review the privacy statements of any website that collects personally identifiable information.

Changes to the Privacy Policy

This Privacy Policy is effective as of 02/24/2023. We will post any changes to this statement and other appropriate places on our site. We reserve the right to modify this statement at any time.

Contact Us

If you have questions about our site or this Privacy Policy, please contact us:

Additional Privacy Notice for Residents of California

This Privacy Notice for California Residents supplements FulcrumGallery.com's Privacy Policy and applies solely to visitors, users, and others who reside in California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended, and terms defined in the CCPA have the same meaning when used here.

The CCPA provides consumers with specific rights regarding personal information.

Personal Information We Collect

"Personal information" is information that identifies, relates to, describes, or could reasonably be linked with an individual or household. We collect information you provide to fulfill orders (see "Privacy Policy for Orders") and to improve your experience (see "How We Use Your Personal Information").

Requesting Personal Information

Under the CCPA, you have the right to request that FulcrumGallery.com disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and verify your request (see "Exercising Access, Data Portability, and Deletion Rights"), we will disclose:

• The categories of personal information we collected.
• The categories of sources of that personal information.
• Our business or commercial purposes for collecting that personal information.
• The categories of third parties with whom we share personal information.
• The specific pieces of personal information we collected about you (data portability).

Deletion Request Rights

You have the right to request deletion of personal information that FulcrumGallery.com maintains about you. Once we receive and verify your request, we will delete your information from our records unless an exception applies. We may deny deletion if retaining the information is necessary to: provide goods or services you requested; detect or resolve security or functionality issues; comply with law; conduct public interest research; protect free speech; or carry out internal uses reasonably aligned with consumer expectations.

Exercising Access, Data Portability, and Deletion Rights

To exercise the rights described above, please submit a verifiable consumer request by contacting us at:

• 1-877-233-7893
• FulcrumGallery.com CCPA Request
  90 Dayton Ave Building 14 Unit 75
  Passaic, NJ 07055

Only you, or someone registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your personal information. You may also make a request on behalf of your minor child.

You may make a verifiable request for access or data portability up to two times within a 12-month period. Your request must:

• Provide sufficient information for us to reasonably verify you are the consumer (or authorized agent) whose personal information we collected.
• Describe your request with enough detail for us to understand, evaluate, and respond.

We cannot respond or provide information if we cannot verify your identity or authority and confirm the personal information relates to you.

Making a verifiable request does not require you to create an account. We will use personal information provided in a request only to verify your identity or authority.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of receipt. If we require more time (up to 90 days), we will notify you in writing with the reason and extension period.

If you have an account, we will deliver our response to that account; otherwise, we will respond by mail or electronically, at your option.

Disclosures will cover the 12-month period preceding your request. If we cannot comply with a request, our response will explain why. For data portability, we will provide your information in a readily usable format that enables transfer to another entity.

We do not charge a fee to process or respond to a verifiable request unless it is excessive, repetitive, or manifestly unfounded. If a fee is warranted, we will explain why and provide a cost estimate before completing your request.

Non-discrimination

We will not discriminate against you for exercising your CCPA rights. Unless permitted by the CCPA, we will not deny goods or services, charge different prices or rates (including through discounts or penalties), provide a different level or quality of goods or services, or suggest that you may receive different prices or levels of service.